Effective November 11, 2026
Subscriptions
Subscriptions renew at the displayed interval until cancelled. Cancelling stops future renewal and normally keeps paid features through the current period. Downgrading does not delete compliant event data.
Promotion credits
Unused credits remain subject to the displayed expiration. Reserved credits are released when an eligible promotion is cancelled before delivery. Credits spent on delivered inventory are generally non-refundable unless CityBridge failed to deliver the booked placement.
Cancelled or ineligible events
A cancelled, removed, or ineligible event cannot continue paid delivery. We evaluate unused delivery for credit release or refund. Fraud, policy violations, and chargeback abuse may make a purchase ineligible for refund.
Requesting help
Contact us with the workspace, receipt, purchase date, and requested resolution. We acknowledge billing disputes promptly and provide the result and any ledger adjustment in the organizer workspace.
Questions, privacy requests, and appeals may be sent to mls@mylogicstudio.com. Include CityBridge in the subject line. MyLogix Studio LLC, Massachusetts, operates CityBridge Boston.